Shipping & Delivery
• Prices listed on our website are exclusive to on-line purchases only. All orders must be paid for in advance by credit card. Visa, Mastercard and Discover are accepted. There is no dollar minimum for on-line orders and no handling fee.
• Shipping Charges are determined by the weight and size of your items, number of packages, and your delivery Zone. The final charge for shipping will appear at the end of your transaction. For a shipping estimate, please add the desired product to your cart.
• We will email you both when we receive your order and when it is shipped. If you do not receive an email then your order did not get to us.
• Majority of the items displayed on this site will ship within 24 hours. Customers will be notified if products are back ordered or shipping will be delayed.
• ANY CLAIMS FOR SHORTAGES OR GOODS DAMAGED IN TRANSIT MUST BE MADE WITHIN 3 BUSINESS DAYS OF SHIPMENT ARRIVAL.
• Please refer to our Warranty Section for defective products and returns
• Please note orders are shipped using DHL International (Air)
• Delivery of the Products shall be made to Your address or such delivery address included in the Order Form or, where an Order Form is not used, as is notified by You at the time of placing Your Order. This address will be restated within the Order Confirmation. If the delivery is by courier with a signature required, You shall make all arrangements necessary to take delivery of the Products when they are tendered for delivery. Time and date of delivery shall not be of the essence of this Agreement (as defined in paragraph 8 herein) unless previously agreed by Us in writing. You will be contacted with an estimated delivery date, which will be within ten (10) calendar days after the day on which we issue Your Order Confirmation. We will use reasonable endeavors to complete Our delivery to You, but occasionally Our delivery to You may be affected by an event outside of our control, in which case we will notify You as soon as reasonably possible and Our obligations under these terms will be suspended and the time for performance of Our obligations will be extended for the duration of the event. Where necessary, We will arrange a new delivery date with you after the event is over. Delivery of an Order shall be complete when We deliver the Product(s) to the address You gave Us and the Product(s) will be Your responsibility from that time, as further set out at clause 5 below.
• lf You fail to take delivery of the Products or fail to give Us adequate delivery instructions, (other than by reason of any cause beyond Your reasonable control or by reason of Our fault) and fail to collect or arrange for re-delivery within three (3) working days of the date of our attempted delivery, then We may store the Products until actual delivery and charge You for the reasonable costs (including insurance) of storage. You will then have up to three (3) working days to let Us know if You still want the goods, and would like Us to attempt re-delivery (to the same or a different address). If You notify Us that You would like Us to re-deliver, We may have to charge You again for the delivery.
• If We miss the 10 day delivery deadline for the Product(s), then You may cancel Your Order straight away if any of the following apply:
o We have refused to deliver the Product(s);
o You can show that delivery within the delivery deadline was essential (taking into account the relevant circumstances); or
o You told Us before We accepted Your Order that delivery within the delivery deadline was essential.
• If You do not wish to cancel Your Order straight away, or do not have the right to do so as set out immediately above, You can give Us a new deadline for delivery, which must be reasonable, and You can cancel Your Order if we do not meet the new deadline. If You do choose to cancel Your Order for late delivery under this clause 3, you can do so for just some of the Product(s) or all of them, unless splitting them up would significantly reduce their value. If the Product(s) have been delivered to You, You will have to return them to Us or allow Us to collect them, and We will pay the cost of this. After You cancel Your Order We will refund any sums You have paid to Us for the cancelled Product(s) and their delivery.
• We are sure that You will have total satisfaction from Your purchase and experience with LA Zensas If You are not totally satisfied please contact our Customer Care.
• By law Your Product(s) must correspond with their description and any sample by reference to which they were ordered. They must also be of satisfactory quality and be reasonably fit for the purposes for which such goods are normally used or for which You informed the seller that you wanted them.
La’zensas is Pakistan’s largest independent manufacturer of luxuries lingerie’s , Undergarments’ and Cosmetics. Products we manufacture can be purchased directly from our website.
• If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that lazensas is not responsible for third party access to your account that results from theft or misappropriation of your account. La zensas and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion. La zensas does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.lazensas.com only with permission of a parent or guardian.
• All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of lazensas or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site.
• The Service is controlled, operated and administered by La Zensas from our offices within Pakistan. If you access the Service from a location outside the Pakistan, you are responsible for compliance with all local laws. You agree that you will not use the La Zensas Content accessed through www.lazensas.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.